A serious loss is stressful enough without the uncertainty that follows. A warehouse fire, a theft from a family home, a shipment that never arrived, or damage that someone else insists was always there. When the facts are disputed, the outcome often depends on who can show what really happened.
Independent facts for those who have suffered a loss
Valkyrie investigates incidents for businesses and individuals, and for the law firms acting for them. We establish the sequence of events, identify who was involved and gather the evidence that supports their position, whether in discussions with an insurer, a dispute with a third party or legal proceedings.
What an investigation can include
Scene enquiries and witness interviews. Verification of ownership, values and records. Background research into the people and businesses involved. Review of CCTV, telematics and other recordings and, where proportionate, surveillance. Our digital forensics team can examine phones, dash cams, smart doorbells and messages, which often hold the key.
For law firms
Where a matter is heading for dispute, we work under instruction from solicitors, so that our enquiries support the case strategy and our reports are written to be relied on.
When something does not add up
If the evidence points to deliberate dishonesty, whether by an employee, a contractor or a third party, see insurance fraud investigations.
To discuss a matter or incident, contact us in confidence.
