Incident Response and Cyber Investigations

Valkyrie provides rapid response to hacks, ransomware, data breaches and compromised accounts. We help you contain the incident, establish what happened and support the legal and regulatory steps that follow.

When to call us

  • Ransomware or malware has encrypted or disrupted systems
  • Email accounts have been taken over, or a payment has been diverted
  • Confidential data appears to have been stolen or published
  • Unusual logins, new administrator accounts or unexplained system changes
  • A suspected insider has misused access

The first hours matter

Early decisions shape everything that follows. Systems are often wiped and rebuilt before anyone has captured the evidence of how the attacker got in, which leaves the door open for a repeat attack and weakens any later claim. We help you contain the incident while preserving the logs, devices and accounts that tell the story.

What we establish

How the attacker gained access, what they did and when, which systems and data were affected, and whether they still have a foothold. Our findings feed directly into remediation, insurance claims and regulatory reporting.

Working with your lawyers

Many clients instruct us through their solicitors so that the investigation is carried out with legal privilege in mind. We provide clear factual reports for lawyers, insurers and, where personal data is involved, to support decisions on reporting to the Information Commissioner’s Office.

When an incident becomes a dispute

If the matter leads to litigation, recovery action or a prosecution, our digital forensics team can provide independent expert evidence. See also cloud and email forensics for business email compromise.

Questions

Should we switch everything off?

Not necessarily. Disconnecting affected machines from the network is often sensible, but powering them down can destroy useful evidence. Call us for advice first.

Do you help prevent it happening again?

Yes. We recommend practical fixes and can support you through Cyber Essentials and Cyber Essentials Plus.

Part of our cyber security services. If you are dealing with an incident now, contact us immediately.

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